Introduces Amazon Clinic, new virtual health service; Will operate in 32 states, does not yet accept insurance - press citing blog post
Tuesday, November 15, 2022 3:04:29 AMEST
- Will provide virtual care for more than 20 common health conditions
Clinic patients seeking help via Amazon Clinic get started on Amazon.com or in the Amazon app by selecting their condition and then choosing a preferred provider. Amazon says those providers have gone through “rigorous clinical quality and customer experience evaluations” by the company’s clinical leadership team.
After a message-based consultation the clinician will send a personalized treatment plan via the Amazon Clinic portal, which Amazon says adheres to stringent customer privacy policies and complies with HIPAA and other applicable laws and regulations.
The cost of consultations will vary, and prices are set by providers, not Amazon Clinic. We’ve followed up with Amazon for details on how Amazon generates revenue from Amazon Clinic, and we’ll update when we hear back.
The service will initially operate in 32 states, and does not yet accept insurance. Customers can select a pharmacy for any prescription needs related to treatment. Follow-up messages will continue for up to two weeks after the initial consultation.
Amazon listed a variety of possible conditions that could be treated by Amazon Clinic: acne, asthma refills, birth control, cold sores, conjunctivitis, dandruff, eczema, erectile dysfunction, eyelash growth, genital herpes, gastroesophageal reflux disease (GERD), hyperlipidemia refills, hypertension refills, hypothyroidism refills, men’s hair loss, migraines, motion sickness, rosacea, seasonal allergies, sinusitis, smoking cessation, urinary tract infections (UTIs), and yeast infections.
*Link: https://www.geekwire.com/2022/amazon-launching-amazon-clinic-a-virtual-health-service-intended-to-treat-a-variety-of-conditions/
**Note: Amazon was planning to shut down its prior healthcare offering Amazon Care at the end of the year. The announcement comes only months after it agreed to buy primary care provider One Medical for $3.5B.
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Clinic patients seeking help via Amazon Clinic get started on Amazon.com or in the Amazon app by selecting their condition and then choosing a preferred provider. Amazon says those providers have gone through “rigorous clinical quality and customer experience evaluations” by the company’s clinical leadership team.
After a message-based consultation the clinician will send a personalized treatment plan via the Amazon Clinic portal, which Amazon says adheres to stringent customer privacy policies and complies with HIPAA and other applicable laws and regulations.
The cost of consultations will vary, and prices are set by providers, not Amazon Clinic. We’ve followed up with Amazon for details on how Amazon generates revenue from Amazon Clinic, and we’ll update when we hear back.
The service will initially operate in 32 states, and does not yet accept insurance. Customers can select a pharmacy for any prescription needs related to treatment. Follow-up messages will continue for up to two weeks after the initial consultation.
Amazon listed a variety of possible conditions that could be treated by Amazon Clinic: acne, asthma refills, birth control, cold sores, conjunctivitis, dandruff, eczema, erectile dysfunction, eyelash growth, genital herpes, gastroesophageal reflux disease (GERD), hyperlipidemia refills, hypertension refills, hypothyroidism refills, men’s hair loss, migraines, motion sickness, rosacea, seasonal allergies, sinusitis, smoking cessation, urinary tract infections (UTIs), and yeast infections.
*Link: https://www.geekwire.com/2022/amazon-launching-amazon-clinic-a-virtual-health-service-intended-to-treat-a-variety-of-conditions/
**Note: Amazon was planning to shut down its prior healthcare offering Amazon Care at the end of the year. The announcement comes only months after it agreed to buy primary care provider One Medical for $3.5B.